Terms and Conditions

Introduction

  1. www.totesuk.com (the Website) is operated by Totes Isotoner (UK) Ltd (we and us) and our trusted service providers.
  2. By accessing and using this Website you are indicating your acceptance to be bound by these Terms & Conditions of Use. They are a legal agreement between you and us and can only be amended with our consent. They should be read in conjunction with any details provided on the Website about how the Website operates and the services which are available.
  3. The supply of any products or services you order from this Website is subject to our Terms & Conditions. You should also read our Privacy Statement.
  4. We reserve the right to change these Terms & Conditions of Use from time to time without prior notice by changing them on the Website.

Accessing the Website

  1. We cannot guarantee that the Website will operate continuously or without interruptions or be error-free. You must not attempt to interfere with the proper working of the Website and, in particular, you must not attempt to circumvent security, tamper with, hack into, or otherwise disrupt the Website or any computer system, server, router or any other internet-connected device.
  2. You are responsible for ensuring that your computer system meets all relevant technical specifications necessary to use the Website and is compatible with the Website. You also understand that we cannot and do not guarantee or warrant that any content of the Website will be free from infection, viruses and/or other code that has contaminating or destructive properties. You are responsible for implementing sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the safety and reliability of data input and output.
  3. From time to time, we may restrict access to some features or parts of the Website to users who have registered with us. If you choose a user name, password or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any third party. We have the right to disable any user name or password at any time if, in our opinion, you have failed to comply with any of the provisions of these Terms & Conditions of Use.

Accuracy of Information

  1. We will use reasonable endeavours to ensure that information on the Website is accurate, but commentary and other material posted on the Website are not intended to amount to advice on which reliance should be placed. Except to the extent that our Terms & Conditions apply, we make no representation or warranty that any information is accurate, complete or up-to-date and, to the fullest extent permitted by law, we accept no liability for any loss or damage caused by any reliance placed on such information by you or anyone to whom you communicate such information
  2. If you find any inaccurate information on the Website please let us know and we will endeavour to correct it, where we agree, as soon as reasonably practicable.

Intellectual Property Rights

  1. All content on this Website including but not limited to text, software, photographs, videos and graphics is protected by copyright. We, or our licensors, own copyright and/or database rights in the selection, co-ordination, arrangement and enhancement of such content, as well as in the original content. All trade marks, service marks and logos are owned by or registered to Totes Isotoner (UK) Ltd or Totes Isotoner Corporation. All other product or brand names are trade marks of their respective owners. Except as expressly set out in these Terms & Conditions of Use, nothing in these Terms & Conditions of Use shall give you any rights in respect of any intellectual property owned by us or our licensors. You shall not assert or attempt to obtain any such rights and you shall not use, copy, reproduce, modify, publish, transmit, participate in the transfer or sale of, create derivative works from, or in any way exploit, our name, trade marks, service marks, logos or other proprietary marks or any of the content of this Site, in whole or in part, except as provided in these Terms & Conditions of Use.
  2. You may download information from the Site for your own personal non-commercial use only. Except as otherwise expressly permitted under copyright law, no copying, re-distribution, re-transmission, publication or commercial exploitation of downloaded material will be permitted without our express permission and that of the copyright owner. In the event of any permitted copying, re-distribution or publication of copyright material, no changes in or deletion of author attribution, trade mark legend or copyright notice shall be made. You acknowledge that you do not acquire any ownership rights by downloading copyright material.
  3. The rights granted to you under these Terms & Conditions of Use shall terminate immediately upon your breach of any of these Terms & Conditions of Use.

Links to This and Other Websites

  1. We may provide hyperlinks from this Site to other internet sites which are operated by other organisations. We are not responsible for external websites that link to this Site or which are linked from it. That we include these hyperlinks does not imply any endorsement of the material on such sites or any association with their operators.
  2. You may not link from another internet site to any page on this Site, without our prior written consent and subject to your entering into our standard form of website linking licence.

Our Liability

  1. Although we hope this Site will be of interest to users (and except to the extent that our Terms & Conditions apply), we accept no liability and offer no warranties or conditions in relation to this Site or its content, to the fullest extent such liability can be excluded by law.
  2. If you are a consumer and not a business user, we shall not be liable to you for any business losses and shall only be liable for any losses which are reasonably foreseeable.
  3. If you are a business user, in no event shall we be liable to you for any indirect or consequential loss, loss of profit, revenue or goodwill arising from your use of, or inability to use, the Site or information on the Site. Except as provided in these Terms & Conditions of Use, all terms implied by law are excluded.
  4. We accept liability for death or personal injury caused by our negligence and responsibility for fraudulent misrepresentation and any other liability that cannot, under English law, be excluded.

General

  1. Totes Isotoner (UK) Ltd. is a company registered in England. Our company number is 1530567 and our registered office address is Eastman House, Radford Crescent, Billericay, Essex CM12 0DN. Our VAT registration number is GB 344 788811. Our contact details are set out below.
  2. Any formal legal notices should be sent to us, by post, at the address given at the end of these Terms & Conditions of Use.
  3. Failure by us to enforce a right does not result in waiver of such right. You may not assign or transfer your rights under these Terms & Conditions of Use.
  4. If any part of these Terms & Conditions of Use is found to be unenforceable as a matter of law, all other parts of these Terms & Conditions of Use shall be unaffected and shall remain in force.
  5. You and we agree that English law applies to these Terms & Conditions of Use and that any dispute between us regarding the Website or arising out of or in connection with these Terms & Conditions of Use will only be dealt with by the English courts.

How to Contact Us

If you experience problems with the Website or would like to comment on it, please contact us as follows:

By Phone - call our Customer Service Team on 01277 636802. Our office hours are Monday – Friday, 9am to 5pm. We may monitor and/or record calls for the purposes of training, quality control and/or improving customer service to you.

By Email – send an email to enquiries@totesuk.com

By Post – write to us at Customer Services (Website), Totes Isotoner (UK) Ltd., Eastman House, Radford Crescent, Billericay, Essex CM12 0DN